Shipping Policy

hi , we support worldwide shipping orders. Then you must want to know our logistics method, transportation time, and transportation scope!

We offer 2 shipping methods: 

(1) Free Shipping: It supports more than 90% of countries. No need to pay any customs duties (we pay them). Only remote countries and regions may pay a little customs duty (this is due to the customs of the buyer's country, for example: Switzerland, Brazil, Chile, Iceland, Colombia and islands). Free shipping packages can usually be delivered within 9-15 days.

(2) DHL\FedEx shipping: If you want to receive the package faster, please select this option. In addition: South America (Brazil, Chile, Colombia, Argentina), Africa, Middle East countries (Turkey, Kuwait, Qatar), Iceland, Serbia need to choose DHL\FedEx, because our free logistics does not support these remote countries. This option requires buyers to pay customs duties, because DHL officially stipulates that only the recipient can clear customs.
DHL\FedEX shipping packages can usually be delivered successfully within 7-10 days (may take 10-15 days for remote countries and regions)

Usually you can track your order at:

4PX Express : https://track.4px.com/#/
YunExpress: www.yuntrack.com
DHL: www.dhl.com
FedEX: www.fedex.com
17 track: https://www.17track.net/en, 

Explanation that the yarn does not support free shipping: This product is special, its density is small, the more quantity, the bigger the volume. As a result, international shipping is very expensive, so almost no stores support yarn free shipping. Please understand.

 

If you have more logistics questions, please consult us online or send an email (kinalovelin@gmail.com).